Privacy & Cookie Policy

Scope of This Policy

This Privacy & Cookie Policy applies to information collected through the AURU Property Management website and through online interactions associated with our property management services.

By using our website, submitting an inquiry, or communicating with us through available contact methods, you acknowledge the practices described in this policy.

Information We Collect

We may collect information that you voluntarily provide when contacting AURU, requesting information about our services, or submitting a property inquiry.

This information may include:

• First and last name
• Email address
• Telephone number
• Property address and city
• Property type and number of units
• Current or expected monthly rent
• Property occupancy information
• Lease expiration information
• Your current location or state of residence when voluntarily provided
• Preferred contact method
• Information included in messages or inquiries you send to us

We may also automatically receive limited technical information when you use the website, such as browser type, device type, operating system, approximate location derived from technical information, referring pages, pages visited, and general website interaction data.

How We Use Information

AURU may use information collected through the website to:

• Respond to property management inquiries
• Communicate with prospective and existing clients
• Evaluate whether we can provide services for a particular property
• Provide and administer our property management services
• Schedule or coordinate communications
• Maintain business and property-related records
• Improve our website, services, and user experience
• Monitor website performance and security
• Prevent misuse, fraud, or unauthorized activity
• Comply with applicable legal and regulatory obligations

We do not use information collected through our website for purposes materially unrelated to our services without an appropriate basis or notice.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand how visitors interact with the website, maintain security, and improve performance.

A cookie is a small data file that a website may store on or access from your device. Some cookies are necessary for a website to function, while others may support preferences, measurement, or other optional features.

Types of Cookies We May Use

Managing Cookie Preferences

You may be able to manage optional cookies through the cookie controls displayed on our website. You may also configure your browser to block, restrict, or delete cookies.

Disabling certain cookies may affect the functionality or availability of some website features. Cookies that are strictly necessary for the operation or security of the website may not be subject to optional consent controls.

How Information May Be Shared

AURU may share information when reasonably necessary to operate our business, provide requested services, maintain our website, protect our rights, or comply with applicable law.

Information may be shared with:

• Service providers supporting website or business operations
• Technology, hosting, communication, and security providers
• Professional advisers when reasonably necessary
• Government authorities or other parties when required by law
• Other parties when necessary to protect legal rights, safety, or property

We do not sell personal information in exchange for monetary compensation.

Third-Party Services

Our website may use or connect with third-party services for functions such as hosting, website security, analytics, forms, communications, maps, messaging, or other website functionality.

These providers may process information according to their own privacy policies and terms. AURU does not control the independent privacy practices of third-party providers.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

No website, network, or electronic transmission can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted or stored electronically.

Data Retention

We may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business records, resolve disputes, enforce agreements, and satisfy applicable legal, accounting, or regulatory requirements.

Retention periods may vary depending on the nature of the information and the reason it was collected.

Your Privacy Choices

Depending on applicable law and your relationship with AURU, you may contact us to ask questions about personal information associated with you or request that we review, correct, or delete certain information.

Some information may need to be retained when required by law, necessary for legitimate business records, or otherwise permitted under applicable requirements.

You may also manage cookie choices through available website controls and your browser settings.

Children’s Privacy

AURU’s website and property management services are intended for property owners, investors, residents, prospective clients, and other adults interacting with our business. The website is not directed to children.

We do not knowingly seek to collect personal information from children through this website.

External Links

Our website may contain links to third-party websites, platforms, maps, messaging services, or other external resources.

Once you leave the AURU website, the privacy and security practices of the destination service are governed by that provider. We encourage you to review the applicable privacy policies before providing information to third parties.

Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes to our website, services, technology, business practices, or applicable requirements.

When this policy is updated, the revised version will be posted on this page and the “Last Updated” date will be changed accordingly.